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Contact Us

We'd love to hear from you! Whether you have a question about an order, need help choosing the perfect piece, or just want to say hi — we're here for you. 💛

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Frequently Asked Questions

What materials do you use?

We specialize in two premium materials: Sterling Silver 925 (92.5% pure silver) for fine jewelry, and Stainless Steel for everyday wear pieces that are water and sweat resistant.

How long does shipping take?

Domestic orders typically arrive within 5-10 business days. International orders may take 10-20 business days depending on your location. You will receive a tracking number once your order ships.

What is your return policy?

We offer a 30-day return policy. Items must be in their original condition. EU customers have a 14-day cooling off period. Please contact us before returning any item.

How do I care for my Sterling Silver 925 jewelry?

Store your silver pieces in a dry, airtight bag when not in use. Avoid contact with chemicals, perfumes, and chlorine. Clean gently with a soft cloth to maintain its shine.

Is your Stainless Steel jewelry waterproof?

Yes! Our stainless steel pieces are highly resistant to water, sweat, and daily wear — perfect for an active lifestyle.

We typically respond within 24-48 hours. Thank you for shopping with HUSTALICE! 💛