Refund policy
REFUND & RETURN POLICY — HUSTALICE Last updated: June 2026
Returns We accept returns within 30 days of the delivery date. Items must be unworn, unused, and in their original condition and packaging.
How to Start a Return Email us at Hustalice00725@gmail.com with your order number and reason for return. We will respond within 2 business days with return instructions.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 10 business days to your original payment method.
Exchanges We replace items that are defective or damaged. If you need an exchange, email us at Hustalice00725@gmail.com.
Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos. We will resolve the issue at no additional cost to you.
Non-Returnable Items
- Sale items
- Gift cards
- Items showing signs of wear or damage caused by the customer
EU Customers In accordance with EU consumer protection law, EU customers have the right to cancel their order within 14 days of receiving it, without providing a reason.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Contact Hustalice00725@gmail.com | hustalice.com